Management · Custom software

Omnex

A made-to-measure management system. Repairs, inventory, shop, lab, shipping and the team — one self-hosted platform, built around how you actually work.

Browser · Windows Desktop companion · Android · Quote on request

Built for your company, not a generic suite

Omnex is commissioned, adapted and installed for you. The modules below are the current platform — we keep, reshape or extend them to match your process.

Made to measure

Roles, menus, ticket states and documents follow your organisation. No unused ERP screens.

Self-hosted

Docker on a NAS or a private server. Your data stays with you. Up to 30–50 concurrent users on a typical machine.

Roles & permissions

ADMIN, MANAGER, OPERATOR, VIEWER. Offices, job roles and per-user menus. Lab and Test only for those departments.

Desktop + mobile

Work in the browser. Optional Windows tray app with push notifications, plus an Android APK for chat, archive and stock.

All specifications

Every module in the current Omnex platform — the starting point of a custom project.

Operations

Dashboard

Home after login: summary, shortcuts and the modules you are allowed to open.

  • Global search without leaving the page
  • Quick links: Chat, Memo, Documents, Archive
  • Message centre (admin announcements)
  • Weather widget in the top bar
  • Nex, the in-app help assistant
Operations

Repairs — tickets

The core of a repair lab: from intake to return, with states that depend on role and department.

  • States: awaiting receipt, received, customer care, lab, supplier warranty, test, shipping, ready to return, closed
  • Customer and device data, photos, internal notes
  • Delivery modes: pickup, customer-shipped, return-to-sender, shop
  • Order platforms: Amazon, eBay, Refurbed, website
  • SMS / WhatsApp when Twilio is configured
  • Problem text translated to Italian (optional Ollama)
  • Courier pickup booked from the ticket
Operations

Devices — inventory

Warehouse for smartphones and serialised devices.

  • IMEI / serial search and product card with photos
  • Status transitions on each unit
  • Bulk load from file
  • Supplier management (admin / test area)
  • RMA flow back to the supplier
Operations

Shop — walk-in

Customers at the counter, not only parcels.

  • Shop repair tickets and sales
  • Customer consent (paper or confirmation link)
  • Receipt with company letterhead (Admin → company data)
  • Notify the customer for pickup
  • Hand off work to lab or other queues
Operations

Lab & test area

Department queues. Visible to LAB / TEST office codes and to admins.

  • Lab: technical work from Repairs and Shop
  • When the job is done, the ticket returns to test, customer care, shipping or handover
  • Test area: QC after (or during) repair
Operations

Pickups — inbound couriers

Pickups into the warehouse, usually born from a repair ticket.

  • BRT / Bartolini, DHL and other configured carriers
  • List of pickups still to request
  • Mark as requested; repeat a BRT booking if needed
  • Admin → pickup settings
Operations

Shipments — outbound

Returns and shipments to the customer or marketplace.

  • Tickets ready to ship, labels and tracking
  • Smarty integration for waybills (Admin → Smarty)
  • Tracking sync when Smarty is on
  • Separate from Pickups (in vs out)
Operations

Orders — marketplace

Refurbed orders, from import to shipment.

  • API import (Admin → Refurbed, API key)
  • PDF order confirmations, multi-language
  • Progress toward shipping
Team

Internal chat

Colleagues only — not customer chat.

  • Direct messages and group channels
  • Unread badge; push on Desktop and Android
  • Docked chat or full page
  • Separate from the admin megaphone (system notices)
Team

Memo

Reusable notes: standard replies, checklists, operating notes.

  • Create, reorder and share with colleagues
  • Always in the menu — not assigned per user
Team

Documents

Work on files inside the management system.

  • PDF editor, Excel sheets, photos
  • Always available in the menu and top bar
  • Extra local-file tools in Omnex Desktop
Team

Archive

Shared company files.

  • Upload, folders, download
  • Send photos from the mobile app
  • Always visible
Administration

Tools

Second password (not the login). Session stays unlocked while you work.

  • Cost / price calculator
  • Reports
  • Holidays and absences
  • Password set or reset in Admin
Administration

Holidays & absences

Calendar and requests, with notices in Nex.

  • Staff request holidays or other absences
  • Admins approve
  • Colour-coded initials on the calendar
  • Alerts for requests, approvals and sick-leave reminders
Administration

Admin hub

Administrators only.

  • Users: accounts, roles, departments, visible menus, active/inactive
  • Job roles with shared permissions
  • Company data on shop receipts
  • Twilio: SMS and WhatsApp
  • Refurbed and Smarty settings
  • Pickup carrier settings
  • Scheduled database and file backup
Platform

Access, session, Nex

Daily use, not a module in the sidebar.

  • Login with username / password (NextAuth)
  • Session 8 hours, or 30 days with “Stay signed in”
  • Profile, avatar, logout
  • Nex assistant: how-to answers plus system alerts
  • Always-on menus: Dashboard, Chat, Memo, Documents, Archive

Clients & apps

Same management system, three ways to open it.

Browser

Full desktop UI. Any PC on the LAN or via your private URL. No install for daily work.

Omnex Desktop

Windows installer, dedicated window, tray icon always on, chat notifications, silent updates from your server, auto-start with Windows.

Android APK

Chat, search, archive, devices and holidays on the phone. Point the app at your server IP. iPhone uses Safari + Add to Home.

Stack

Next.js, PostgreSQL, Redis, Docker. Deploy on QNAP / NAS or a dedicated VPS. HTTPS in front for production.

FAQ

Is Omnex sold as a download?

No. It is custom management software. Prisma Studio configures modules, roles and integrations for your company, then installs it on your infrastructure.

How do I get a price?

Write to us with sector, number of users and the workflows you need (repairs, warehouse, shop, shipping, marketplace…). You receive a written quote — there is no public price list.

Can you add or remove modules?

Yes. The list on this page is the current platform. A project can hide, rename or extend modules so the software matches your process instead of the other way round.

Where is the data stored?

On your NAS or server (Docker + PostgreSQL). Prisma Studio does not run Omnex as a shared public SaaS.

Does it replace PrismaPrint Studio?

No. PrismaPrint is the boxed app for 3D print shops. Omnex is commissioned management software for companies that need tickets, stock, shop and logistics in one system.

Request a quote

Tell us who you are and what you need to run. We reply with a written quote — no download, no checkout.

● Custom project Self-hosted Italy

Include company, users and the modules that matter. Typical starting point: repairs, devices, shop, pickups and shipments.

Contact us for a quote

Or write to info@prismastudio.app.

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